POLICIES & DISCLOSURES · VERSION 2026-10-12
Free account approval, identity verification and pilot credential verification are separate. AV-COMP provides information and record-management tools; it does not issue government licences or confirm official exam reservations.
These terms govern use of the AV-COMP website and its workspaces. Review them and the Privacy Policy before registering. Separate written organizational service agreements or clearly disclosed purchase terms may add or govern specific services; mandatory consumer and privacy rights continue to apply. Contact info@av-comp.ca for questions.
Choose your actual account type and provide accurate information. After email verification and designation selection, account and personal dashboard access are available immediately without AV-COMP approval. Approved, ID Verified and Pilot Credentials Verified are separate status badges; selecting a designation does not activate them. Organizations are created by AV-COMP administrators. Users can search existing organizations and request membership; organization records remain limited to assigned roles. Protect your sign-in credentials and use only permissions assigned to you. Selecting Government or Aviation Executive does not confer government authority, corporate office, administrative access or a verified identity. Approval may be suspended or withdrawn for misuse or inaccurate information, subject to applicable rights and any governing agreement.
Approved denotes free AV-COMP account approval. ID Verified denotes a completed identity check with the required active verification subscription when the live service is connected. Pilot Credentials Verified denotes a separate manual credential review following ID verification. A badge is limited to its described check, can become inactive, and is not a government endorsement, an aviation licence, an airworthiness determination or continuing proof that every qualification is valid. Students upgrade only after the required credential review.
You and your organization are responsible for lawful, accurate submissions, consent to record or disclose another person’s information, required signatures, retention and compliance with official requirements. Maintain independent records or backups where required. Platform totals, summaries, imported text, offline caches and workflow checks must be reconciled with authoritative records; do not use the platform as the sole basis for dispatch, flight safety, maintenance release, medical eligibility or legal compliance.
Availability shown by an exam planning tool can change and is not a reservation. Official booking, eligibility confirmation, payment, cancellation and refund rules are controlled by Transport Canada or the authorized provider. Directory inclusion does not guarantee certification, service availability or endorsement. External sites and their terms govern their own services.
Account creation and designation dashboard access are available without AV-COMP approval. The separate Approved badge is free. No paid identity subscription can be purchased until the provider, monthly price, currency, taxes, renewal, cancellation and refund terms are clearly configured and accepted. Selecting a profile or receiving an approval badge does not authorize a charge. Any future paid purchase requires affirmative agreement to the disclosed checkout terms; statutory consumer rights are preserved. AV-COMP-facilitated exam booking has a CAD $25 administrative fee in addition to the regulator’s exam fee and applicable taxes, once assisted booking and payment processing are connected. The current direct official booking link does not charge an AV-COMP fee. All charges must be clearly disclosed and accepted before payment. Fees charged by regulators or other providers are separate.
Do not impersonate an authority, submit fabricated credentials, disclose sensitive information without authority, compromise accounts, bypass access controls, interfere with services or use the platform unlawfully. You retain rights in content you submit and authorize processing and display only as needed to provide the service and according to your publication choices. Do not upload third-party course material or other content unless you have the necessary rights. Third-party publication and open-data licences remain applicable.
Features, connectivity and source services may be interrupted or changed. To the extent permitted by applicable law, the service and public information are provided without a guarantee of completeness, uninterrupted availability or fitness for a particular operational decision. Nothing here excludes liability or remedies that cannot lawfully be excluded, or limits statutory privacy, consumer or other non-waivable rights. Any limitation must be interpreted subject to those rights and any applicable written service agreement.
Raise service or privacy concerns with info@av-comp.ca so they can be investigated. Applicable Canadian federal and provincial law governs where it legally applies; these terms do not force a consumer to waive a protected forum or statutory remedy. Material changes to paid or contractual commitments require appropriate notice and consent where required. The published version date identifies the current text.
PIPEDA fair information principles · Meaningful consent guidance